Device Review: Datalogic Memor 20

Our team at Bluefletch provides an in-depth review of the Memor20 rugged Android device from Datalogic.

Brett Cooper
Hello, this is BrettCooper. I’m one of the partners here at BlueFletch mobile here in Atlanta. And today, I’m taking an in-depth look at the Datalogic Memor 20. This new device is coming out at the end of q1 and has some cool new features and a couple of key things we’re going to dive into in this more in-depth review. So number 20 is a follow-up to number 10, released about two years ago. Number 20 will be the new flagship Android device from Datalogic. This device is slated to be used and roles such as warehouse retail field service and logistics. The first area we’re gonna talk about is the battery on the device. The first thing you’ll notice is it’s got no leads in the back. Souses wireless charging in the cradle. So as you drop it into charge and take it out, it’s done charging. You don’t have to connect anything up or wiring anything, which is really nice for warehouses in places where vices could take in and out all day. Another cool feature I like about this device is the battery swap mechanism. So on the device itself, you press the power button to swap the battery. And one of the options says battery swap. And you’ll notice as you do this there are some lights on the battery on the back. So it goes from red when it’s not ready to green, which means I can swap the battery out. So I pulled the battery. It’s hot-swappable similar to some other devices, but it has the indicators that as I put it back in, the lights will indicate when it’s set, and I get the device will turn back on.
 
The next feature is the device scanner. So it looks like a standard scanner and performs pretty well. One of the things we noticed off the bat is as you scan, you see green dots appearing on the scanning out put. This helps in situations where you have people in warehouses or loud environments where they can’t hear, and it’s need visual representation that escape has occurred. And the next thing we’ll talk about is the device’s scanning itself. So the range is about 21 inches. So you get scans on this QR code from about two feet away. There’s a longer-range version they’ll be releasing for a slightly different scan engine. But for our testing, it worked out well. The following year we’ll talk about the screen on the device. So it’s really big.
 

As you can see, it’s similar to a large-format iPhone or the Pixel XL. It’s nice having this is one of the first things that stood out to our team and me as we played with the device and looked at it in QA. So the screen feels good, swipes well, really good touch area, and you definitely notice that it’s much larger than what you’ve seen on other devices. It’s also nice in scenarios you have to mount it on a forklift, and it’s live further away because you have more screen real estate to deal with. The other thing with the screen itself is touching. And overall lighting, it’s a little bit darker than we’d like to be, but we’ll see what they come out with in the final revision when we get that inMarch. The next area I want to talk about is the screen on the top so that you can see right here it’s a two-line led very useful for things such as sending notifications to employees. It reminds me of the old beepers that the ER doctors used to carry around their hips. And very similarly, you don’t have to take it out. So you can have the device in a holster and can look down and view it as useful for things such as bonus notifications, or buy online pick-up notifications for retail employees, or for scenarios where employees need their hands free.

The next area we’re to look at is the network on the device itself. So the network roams really well as we play within our office and roam around testing with the device. But one of the things we’ve talked about with Datalogic is cellular networks. This is going to support two SIM cards. So if you want to have a higher cost or least cost network associated with the device, it’s really useful in those field scenarios, especially when you’re in fringe areas between two cell providers. So the next area we looked at it from a development standpoint. We’ve played with the device in our lab, but we haven’t had a chance to get it out in the field or into production as it’s not been officially released as of the filming of this video. We’ve liked and enjoyed working with the Datalogic API’s and SDK. So documentation is excellent, and the APIs are clean. So look forward to seeing them expand that in the future. From a manageability standpoint, the device is Android enterprise recommended, so as you look to support the devices in the field or support the Saudis AirWatch and other MDM such as BlueFletchPlaybook. One of the other things is that it will support you in configuring all the settings we manage through standard OEM config settings.

The next area I want to discuss is the accessory and accessory ecosystem. So as we talked about earlier, we have the wireless charging cradle, which is nice.There will be multiple variants of this, as we’ve heard from Datalogic. So having multi-slot cradles is another thing: send us an early pre-release version. It is a more ruggedized case, which has even more protection from drop specs around the corners, increases the IP drop spec rate, and can have holsters or other things. And the last one is the trigger. We know how much people love having triggers in ware houses, so for scanning, you have this on there and do a quick trigger scan. We hope you enjoyed this video. Please subscribe for future reviews of enterprise devices. Thank you for watching.
 

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Rachel Mikesell

Rachel Mikesell

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