Buy Online Pickup In-Store: Retail Accelerator App for Android

To help support the growing demand for Buy Online Pickup In-Store (BOPIS), BlueFletch created a retail accelerator app for Android that can be integrated into existing backend and order management systems in less than 2 weeks.

TRANSCRIPT

Paige Pickert  
To help support the growing demand for buy online pickup, in-store BlueFletch created a retail accelerator app for Android that can be integrated into existing back-end and order management systems in under two weeks. Here’s a demo of the solution. Once a customer places an order online for pickup, a notification is sent to store associates on the rugged Android device. They then open the fulfillment app to view the order details. The app is integrated into the inventory system to reflect the number of onhand available and the location of the selected item. For each item, the associate enters the quantity that they are picking. After all, items are picked, the associate can scan a shelf barcode or manually enter an identifier to indicate the staging location. As soon as the order is staged, the customer receives a text or email alert that their order is ready for pickup. When the customer arrives at the pickup location, they check in by sending a text calling the store are showing a unique identification code. This action triggers an alert to associates, letting them know the customer has arrived and the order should be moved from staging to release after they select the order that’s ready to be released. They bring the order to the designated pickup location and confirm the customer’s identity along with their list of items. If everything is accurate, the associate completes the order release, and the customer goes on their way.

To find out more, email us at info@bluefletch.com

Rachel Mikesell

Rachel Mikesell

Subscribe to BlueFletch's
The Enterprise Mobility Roundup podcast!