Bring Insight to the Enterprise
We believe our clients should be empowered to make informed business decisions across their entire organization. Support Analytics is the value add that will drive return on investment through reduced operational cost, increased productivity and enhanced satisfaction.
Gain a comprehensive view of your entire organization in one central location.
Empower people across your organization to make informed business decisions.
From Insight to Action
See what's happening in the moment and predict future events so possibilities become reality.
When departments communicate, good things happen.
Support Analytics Cloud Dashboard is a dynamic experience with full drill-down functionality featuring several options for reports, data visualization and alerts that allow you to view your data in ways that work for your organization. Across your enterprise Support Analytics will provide the right level of visibility; from teams generating application metric reports to deep dives into network performance. Let Support Analytics be your catalyst to better business decisions.
Mobile business intelligence has never been so important to the success of the enterprise. Having the right information at your finger tips results in an improved end user experience and better communication between departments and across your organization. Support Application provides offline visibility into hardware, system, applications, network, security and operations.
Help Desk Support
Invaluable tools to both the help desk, internal IT teams and end users when troubleshooting issues in the field.
Device batteries degrade over time especially in enterprise scenarios. Support Application provides multiple data points such as serial number, voltage, average battery life.
Collect and organize more data, bringing visibility into and across your entire organization. Collect metrics on usage, device and signaling in order to get a more comprehensive view of your users and devices in the field.
Mobile Agent Provides
- Works in tandem with our Support Analytics Cloud offering or integrate with existing analytics/big-data solutions
- Collects up to 60 data points every 30s
- Log application events with our SDK
- Monitor and compliance and track devices
- Supports: Android, iOS, Windows Mobile, Windows CE
Ready to Focus on your Business.
Let us build the tools so that your organization can focus on becoming more productive, profitable and competitive. Sign up now.