support application
From Reactive Support to Proactive Device Management
Deliver fewer support tickets and resolve problems faster. Real-time device intelligence across 20+ event types with native data platform integrations keeps your frontline operations running smoothly.
Complete Device Intelligence
Diagnostics
Monitor Device Health
Real-time analytics prevent battery and usage downtime.
troubleshooting
Resolve Issues Faster
Automated diagnostics and remote fixes eliminate field visits and cut downtime.
deploy and scale
Work with Your Existing Stack
Native Splunk and Azure integration. SDK extends to third-party apps and platforms.
optimization
Optimize Your Device Fleet
Extend device life and enable proactive capacity planning through data-driven insights.
Move from Reactive to Proactive Device Support
Get Started with BlueFletch in Four Simple Steps
Step 1
Assess Your Current Support Challenges
Meet with our mobility experts to analyze your device fleet, identify pain points, and design a monitoring strategy that integrates with your existing analytics infrastructure and support workflows.
Step 2
Experience Real-Time Device Intelligence
Test Support Application configured with your data environment, cloud storage, and custom analytics requirements. See live device telemetry, automated alerts, and diagnostic capabilities tailored to your specific operational needs.
Step 3
Deploy Through Existing Infrastructure
Activate Support Application across your device fleet through your current MDM platform. Zero-configuration deployment begins collecting device intelligence immediately while integrating with your enterprise analytics systems.
Step 4
Optimize Performance Through Insights
Monitor device performance, identify trends, and make data-driven decisions through comprehensive dashboards and automated reporting. Continuously improve operations while reducing support overhead and extending device lifecycles.
