Nicole, Author at BlueFletch

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Beginners Guide to Voice Services In the Age of Digital Assistants

Leveraging your voice to initiate a command, start a service or even change the channel has been around for years. I remember in my grade

October 10, 2017

Working in Tech with an Art History Degree

Never in a million years did I think I would be working in tech. I saw myself as the antithesis of technology– devoting my education

January 31, 2017

How to Test the Efficacy of Your Omni-Channel: BlueFletch Uses Support Agent to Power Retail’s Buy Online, Pickup In-Store

The “Buy Online Pickup In Store” offering has become a popular addition to most retailer’s omni-channel strategy over the last few years. Flexible fulfillment programs

March 23, 2016

Windows Phone – Private Enterprise Certificates

I recently needed to purchase an enterprise code signing certificate for a new product we are building: Support Analytics. This certificate would enable Support Analytics agents

April 10, 2015

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Beginners Guide to Voice Services In the Age of Digital Assistants

Working in Tech with an Art History Degree

How to Test the Efficacy of Your Omni-Channel: BlueFletch Uses Support Agent to Power Retail’s Buy Online, Pickup In-Store

Windows Phone – Private Enterprise Certificates