More than 84% of people consider mobile to be a central part of everyday life.  While it’s clear that consumers have embraced mobility, mobility in the enterprise is also increasing exponentially. With the recent release of the IDG Enterprise study 2015 Big Data & Analytics the role of data, analytics and what they can do for the enterprise has been in the forefront of the news.

The survey reached over 1100 CIOs and IT leaders with the goal of gaining a better understanding of data driven initiatives, investments, goals and strategies in the enterprise. 29 questions centered on budget, plans for deployment and security.

Poll results showed:

  • Since 2014, the number of organizations that have already initiated data-driven projects has increased by 125%.
  • Companies plan to invest on average $13.5M in data-related initiatives in the next 12 months.
  • 80% of enterprises have already or are planning to deploy big data projects in the next 12 months.
  • 83% of organizations are prioritizing structured data initiatives as critical or high priority in 2015.
  • 36% of organizations are planning to increase their budgets for data-driven initiatives in 2015.
  • Organizations place greater priority on structured data compared to unstructured data.
  • Confidence in security solutions for company data increased to 66% (up from 49% in 2014).
  • Integration, security and ease of use top vendor criteria for enterprise.

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But being able to parse collected data is only half the battle. Enterprises also must address the health of their mobile fleet, those devices that are collecting and generating all of this important data. The Guardian noted in their article Mobile Trends in 2015 that companies are mobilising revenue-generating processes. “Retail and Banking led this charge, moving large processes, like shopping and check deposits, to smartphones and tablets. This move will continue to expand into other industries as the smartphone and tablet replace the PC as a person’s primary compute device.”

Companies are being forced to reckon with how to keep those devices—as well as the data they generate—safe and useable. MDM solutions are great for pushing information and updates through to mobile devices, but how are companies monitoring the devices themselves?

whats missing

What’s missing?

IT directors and help desk supervisors come across issues relating to large fleets of mobile devices every day. Troubleshooting requires a lot of man hours and organizations need resources beyond the available MDM solutions. Issues related to the upkeep of large amounts of mobile devices arise across hardware, network, security, applications and systems.

Common questions that arise include:

  • How do I track the location of individual devices?
  • Are employees uploading unapproved apps?
  • Which applications are being used?
  • Are any applications causing memory leaks?
  • What is the battery life of a given device?

Companies with large fleets of mobile devices need to know device usage patterns in order to guide mobile budget investments and end user training. They need the ability to proactively identify changes in OS’s or Applications that are causing stability issues or crashes and identify applications and processes that consume excessive network, processor or battery resources. Imagine being able to pinpoint which devices need hardware repairs or battery replacements, thereby avoiding blanket preventative maintenance costs.

As more and more organizations realize the importance of big data and analytics tools for the enterprise, it’s important that they also take the health of their equipment and mobile devices into consideration.

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Lauren Lynn

Lauren Lynn

Operations and Marketing Manager - Lauren is responsible for managing event scheduling, marketing, and anything related to keeping the lights on. Lauren has a background managing Art Galleries in New York and Charleston and holds a BA in Art History from Wofford College.