Delta Air Lines has a well planned and effective enterprise mobile strategy. Delta employs a healthy mix of devices based on the role, environment and required tasks. The employees in the terminals need business mobility devices as rugged as Thor’s Hammer and for everyone else, there are consumer devices. Their business mobility development team is focused on one hybrid platform, which supports their fleet of Android rugged devices and iOS devices.
Since the release of the iPhone, and subsequently Android, there have been headlines decrying the ascendency of mobile, how mobile applications will change everything, and why YOU should have a mobile app (or ten) for your company or you will quickly become a dinosaur. This has led to a flurry of apps developed and released within both the enterprise and commercial environments, and, ultimately, the failure of many of these applications in serving their intended purpose, whether that be through monetization or greater employee efficiency.
The question, though, is not whether you need an app for your business, but whether users will utilize that app, and there’s a lot that can get in the way of that, specifically bloated or overly complicated applications.
Over the years I’ve worked with a lot of other IT project managers that never really understand the technical side of their project or product. Most didn’t even have a desire to do so! Coming from both a business and technical background, I’ve found that being a technical PM is a huge advantage, not only to me, but also to the greater project and the other members of my team.
In most organizations, a project manager is responsible for:
- Creating and maintaining a project plan with tasks and estimates
- Communicating with both IT and business stakeholders
- Risk management and escalation
- Managing scope
Yet how can a good project manager:
…verify whether a developer’s estimates are correct for a given task?
…create effective and meaningful status updates without knowing what’s going on with development and QA, and what are the major issues the development team is running into?
…take effective and meaningful meeting notes without understanding what is being talked about?
The benefits of being a technical project manager extend beyond the typical PM responsibilities and create a more well-rounded individual that can help a project in many different ways.