BlueFletch and Zebra Technologies: Integrating Launcher with Push To Talk

By | Product Updates

Efficiency. Cost savings. Security. Cloud-hosted. Scalability.

Buzz words? Sure. Popular Google search terms? Definitely. Available in practical application at the enterprise level? Yes. Where? The intersection of the BlueFletch Enterprise Launcher and Workforce Connect PTT Pro by Zebra Technologies.

If you aren’t familiar with the BlueFletch Enterprise Launcher, then give this article a quick read. For those who are well-versed in launchers such as AirWatch Launcher or SOTI Lockdown, you’ll know that we offer some key features that you can’t find in other launchers, including:

  • Single Sign-On
  • Device Accountability
  • Role-Based Permissions
  • Device Locating Technology

At BlueFletch, we constantly strive to move the needle forward. In our 11 years of building enterprise mobile solutions, we have aligned ourselves with strategic partners who are at the forefront of mobile technology. An example of this is the integration of the BlueFletch Enterprise Launcher with Zebra Technologies’ PTT Pro.

PTT Pro is an invaluable tool that provides associates with Push to Talk capabilities over Wi-Fi and Cellular networks alike. Whether you are a small rapidly growing company or large enterprise, PTT Pro is a tool that scales well and drives workforce connectivity.

With other launchers on the market, users would have to log in twice; once into the launcher, and again into PTT Pro separately. By running the BlueFletch Enterprise Launcher with PTT Pro, when users log into a device, they are automatically logged into PTT Pro and immediately made available to other PTT Pro users. This provides a more seamless experience while reducing login time which gives way to increased associate productivity.

Dynamic User Management

A new associate shows up on day one, ready to start delivering customer orders. Their van is loaded, purchase orders are in-hand, and their rugged Zebra device is fully charged. Everything is in place to ensure the deliveries arrive on time, except for one major roadblock: they have not been added into the PTT Pro system and are unreachable. <Record scratches> That’s a serious problem. Luckily, we have an easy solution.

The BlueFletch Enterprise Launcher provides dynamic user management that checks to see if the user is in the PTT system and automatically adds them if they aren’t. Yes I know, this sounds like magic. Through APIs and identity platform services, BlueFletch’s Enterprise Launcher has the power to validate and create users in the PTT Pro database. But wait, there’s more…

In addition to creating users, existing users can be reassigned on the fly. In a recent engagement with a national auto parts retailer, BlueFletch and Zebra were given the requirement to be able to move delivery drivers from store to store on demand. Within weeks, the team empowered the retailer to reassign associates to other stores within PTT Pro at the push of a button.

The challenges of executing on this integration were complex. The requirements dictated that temporarily reassigning associates to other stores could not involve making changes to the HR database. In other words, an employee’s HR record always needed to reflect their home store, yet PTT Pro needed to be able to show them assigned in the user pool for a temporary store. Our Enterprise Launcher exceeds those demands by signing users into a device securely and allowing them to join a different store without touching their HR record.

This is roughly the point where the host of a shopping show would roll into the “for 3-easy installments of” spiel. Don’t worry, I won’t… I will, however, leave you with a recitation of the valuable benefits and features of the BlueFletch Enterprise Launcher with Zebra Technologies’ PTT Pro:

  • Single Sign-On
  • Device Accountability
  • Role-Based Permissions
  • Device Locating Technology
  • Push to Talk over Wi-Fi or Cellular
  • Dynamic User Management

To learn more about the Enterprise Launcher or set up a demo of this package, shoot us an email at info@bluefletch.com.

Lockdown enterprise devices without an MDM using BlueFletch Launcher and StageNow

By | Product Updates

Enterprise Mobile Devices can be managed using methods other than traditional MDMs as long as device security is stout. That technique might not be considered an industry best practice but we’ve seen admins manage devices in their own way to meet business requirements while using familiar toolsets. Despite the negative perception of ‘skirting’ using an MDM, it can be easy and secure to manage devices without one.

Staying “old school” with device management is a practical option for certain organizations and scenarios. If your company is opposed to an MDM-based solution due to complexity or cost, this is how you would ensure devices still conform to your needs.

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BlueFletch Enterprise Launcher vs other Android Launchers

By | Product Updates

The A-10 Warthog – Useful is Beautiful  

Back when it was first introduced in the early 80s, the A-10 Thunderbolt was cited by the Washington Post as the ugliest and slowest jet in the Air Force.  Due to it’s awkward looks, it was giving the name “Warthog” and the name stuck. If you are not familiar with the A-10 it is essentially a giant machine gun the size of a Volkswagen that fires 70 rounds of 7 inch armor piercing bullets per second, with two engines tacked on, some wings, and a carbon fiber bathtub for the pilot to sit in…. That’s about it.

Machine gun with wings

Over the last 40 years it has continuously proved itself to be incredibly useful in the role that it was built for (tank killer and close air support of troops on the ground).  During the initial Gulf War, the Warthogs destroyed over 4000 ground targets with the loss of only 4 aircraft. The Warthog has continued to operate successfully in campaigns against ISIS and other conflicts all over the globe.  

Poorly Estimated Swiss Army Knife

In the early 2000’s, the US Government decided that it was going to replace the A-10 with the next generation “Swiss Army Knife” jet known as the F-35.   The F-35 was designed to do everything: Air-to-Air Fighter… check, Bomber… check, Ground Support… check, Can opener.. check. Due to the complexity of building a one size fits all multi-role air platform, the program is hundreds of billions over budget and aircraft are just now entering active service roles.  As a result of these delays and the uncertainty around the F-35, it was decided in 2016 that the Warthog would continue to remain in service for the foreseeable future.

One of the key lessons I take away from the success of the A-10:  designing individual tools to solve a specific key mission can be better and more cost effective than building a single tool that solves every mission.
Beautiful A-10 Warthog

 

We Built Ourselves the Warthog of Android Launchers

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Why Enterprise Devices Deserve A Custom Launcher

By | Product Updates

Getting employees out of the back offices and onto the sales floor, streamlining apps to increase warehouse employee productivity or queue busting mobile payments are just a few ways that enterprise mobility solutions increase business value. But along with the benefits come a handful of challenges. How do you secure business and personal devices, deliver the right content to the right users and protect corporate data? Balancing security risks with the benefits of increased productivity is essential. Today’s enterprise mobility demands flexibility, customization and security.

A launcher is the part of the user interface that lets device users customize the look and functionality of their home screen, launch mobile apps and make phone calls, among other tasks. At BlueFletch, we’ve built a launcher for our enterprise clients that allows them to customize their devices for the way they do business. Here are a few of the features we think every enterprise launcher should contain in order to optimize device functionality, streamline business processes and ensure device and app security.

From increased productivity to maximized security

Enterprise organizations in the retail, warehousing/manufacturing and transportation & logistics verticals usually own a fleet of mobile devices that are shared by their employees.  Out of the box launchers for these devices typically launch apps and lock down everything else. That’s all. But so much more is possible with a custom enterprise launcher.

A fleet of enterprise grade shared devices used in conjunction with a custom launcher gives businesses the ability to control costs through process efficiencies and maintain security while maximizing device flexibility with a breadth of custom permission and features.

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The Enterprise-Enabling Custom Launcher

By | Product Updates

Companies that have implemented wide-scale mobile device roll-outs are looking for how to further enable their business and security goals, as well as how to enhance the end-user device experience. We think that an enterprise custom launcher is integral to fulfilling these needs.

An enterprise custom launcher will give you flexibility in how you allocate devices, will increase your device security and will forward your business goals. Here’s how:

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Introducing Support Analytics: Enterprise Mobility Services

By | Product Updates

picjumbo.com_IMG_7446Phones are crashing and you work at a help desk. Call after call comes in, and everyone needs a solution.

Why are the phones crashing? Is there a pattern? How many crashes are unreported? Will this update help? Is a certain app part of the problem?

Sitting at the help desk, you try to figure it out but find yourself royally stuck. There isn’t a go-to resource, so the problem is referred from one person to another in the hopes that someone can figure it out.

So there’s another associate wasting time calling the help desk, and you’re still not sure how to help them. Or — possibly even worse — there’s an entirely undetected problem at play and employees aren’t using their phones out of sheer frustration.

This situation happens time and time again. People spend valuable time searching for answers and pointing fingers at each other: the network, the hardware, the software, the MDM. The list could go on. All of this happens because of a lack of visibility: what’s really the status of your mobile fleet? And can issues be found in a matter of minutes, rather than hours and days?

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